The day I came in for my smog certificate I had a sick relative at home and almost rescheduled. I shared my concern with the gentleman at the counter…… who kindly said "don't worry we'll get you in and out of here in no time " I swear it wasn't more than 10-15 mins later, he handed me my keys and my certificate. Every time I've been there I come away more impressed….. They are efficient, friendly, professional and very importantly Honest