Shop Reviews & Testimonials - Reeves Auto Repair

Patrick Ang

Customer Review

★★★★★

I'm sitting in their waiting room right now and just spoke with John. He's looking at my Tesla battery and was able to fix the error codes that Tesla just said they wanted to replace the battery without even looking at it. I learned Tesla doesn't fix anything they just replace whatever has an error. Anyways John is probably the only person in the central coast that will look at a Tesla and try to fix it without charging you an arm and a leg. Go to him before you go to Tesla if you have a problem. You will save money and an emotional breakdown. They are honest and great to work with. I'm in Orcutt but want to take all my cars to him now. Thank you so much John!!!!

Laurie Scott

Customer Review

★★★★★

The day I came in for my smog certificate I had a sick relative at home and almost rescheduled. I shared my concern with the gentleman at the counter…… who kindly said "don't worry we'll get you in and out of here in no time " I swear it wasn't more than 10-15 mins later, he handed me my keys and my certificate. Every time I've been there I come away more impressed….. They are efficient, friendly, professional and very importantly Honest

Elena

Customer Review

★★★★★

I grew up with a dad that could always fix our cars...so when I moved away and found myself in San Luis Obispo and needing a mechanic, I was so thankful that EVERYONE on my street said "Go to Reeves!" John is so easy to talk to, explains everything, always happy to educate, and such a good person. The staff is friendly, honest and helpful and they take such good care of their costumers. Thank you for everything!!!

Leanne Berning

Customer Review

★★★★★

John and his group are a breath of fresh air in a business that often disappoints the customer! I am so impressed with the level of service and professionalism that I received from Reeves Auto Repair. Everything was done in a timely fashion and costs were clearly stated up front. The work I had done on my Avalon carried some risks. John made sure I understood the possible down sides to doing the work, so there were absolutely no surprises. This is the way business should be done!! I wish more people had this same mindset. Well done!

Justin Borders

Customer Review

★★★★★

I found John when I first moved to SLO after a few visits to other mechanic shops whose business plan is to charge every customer as much as possible with the most profitable repair whether needed or not. John is the polar opposite of that. John is truly a good guy wanting to help get you back up and running the best possible way for you. I am confident Reeves will fix only the issue that I need, no upsell. The funny thing the others don’t realize is that by doing that he has a customer base that is loyal. Honesty and integrity is not just a slogan it's their underlying business principle. So if you are a student on a limited budget and don't want to worry about being over charged or if you are a long time resident that has experienced those other shops and have been looking for a fair, super qualified mechanic shop look no further.

Great service, honest, always accommodating.

Kent A. - (5-star review left on Google)

Excellent customer service with a very professional staff. John the owner is a very nice and attentive gentleman.

Steven L. - (5-star review left on Google)

I have been taking my 2006 Altima to Reeves since its purchase last July. Other than oil changes I have had two sensors replaced, and a tune-up. I always receive friendly and efficient service and accurate estimates for repairs with no upselling. I know I can trust the work being done and the advice being given to me.

Isabell G. - (5-star review left on Google)

John is always honest and friendly! He will take care of your car repairs and help you get the best deal.

Seibel A. - (5-star review left on Google)

Super friendly, and great service. Recommend Reeves for the small jobs, as well as the big ones!

Lilia D. - (5-star review left on Google)

John is a great guy, he is super friendly and is always honest. I have taken my two cars to get smogged at Reeves since I’ve lived in SLO and I have always gotten some great advice from him about car maintenance and car buying. I would not get work done anywhere else in SLO, I’m glad I found this place.

Hans - (5-star review left on Google)

Hands down the best auto service shop I've ever had the pleasure to do business with. They look out for you by doing what is necessary, not trying to sell you service you don't need. Prices are fair and service is on time. Take your vehicle(s) there. You won't be disappointed.

Bill S. - (5-star review left on Google)

I just moved to the area and John and his team have been great. Honest evaluations and quick repairs and great service. High recommendation.

Mark B. - (5-star review left on Google)

Bill S. - (5-star review left on Google)

Outstanding service on every visit!! Reeves is knowledgeable, helpful, honest, and thorough. You won't be disappointed!

- (5-star review left on Google)

Always does thorough checkups, Jon's very honest and extremely helpful! Always a great experience with Jon, and his waiting room is probably the most comfortable one you'll ever step foot in.

Theo S. - (5-star review left on Google)

Reeves Auto always takes care of business, no funny stuff. Great service always. Got my old Chevy running smoother than it has since I bought it! A++++++++

Anthony P. - (5-star review left on Google)

I've only been here once for an alignment but based on that experience I will be bringing my cars and trucks _HERE_ in the future. The customer service, attention to detail, and cost of services were outstanding.

Chris B. - (5-star review left on Google)

Never not amazed at how well Reeve's Auto accommodates our repair needs! From smog and oil changes to truly complex projects, they're always ready to help.

Ian C. - (5-star review left on Google)

Reeves auto repair is the best place to maintain your cars. I have been going to John for years, even when I lived hundreds of miles away I would try to bring in my car when I was in the area. Trustworthy is the best description of Reeves Auto Repair.

Christopher R. - (5-star review left on Google)